Shipping and Payment

Shipping and Payment

Shipping Methods:

We offer various delivery options in our e-shop to ensure fast and convenient delivery of your orders.

  • Courier Delivery: We use trusted courier services to deliver your orders directly to your home. We cooperate with these reliable carriers:
    • Slovenská pošta (Slovak Post): A traditional courier service that ensures delivery to any address within Slovakia.
    • Zásielkovňa (Packeta SK): A reliable service that allows delivery to your address or to one of the selected pick-up points.
    • DPD: An international courier service that offers fast delivery to your address.
    • Packeta (Heureka): A popular service in Central Europe that ensures direct delivery to your address or to a chosen pick-up point.

Shipping Costs:

Shipping costs depend on your location and chosen delivery method:

  • Slovenská pošta / Zásielkovňa / Packeta (Slovakia): from €3.50 to €5.90 depending on the destination.
  • Delivery to EU countries (Czech Republic, Hungary, Poland, Austria, and others): Shipping costs range from €6.90 to €12.90 depending on the country and delivery method.

Tracking Your Shipment:

After your order is dispatched, you will receive an email with a tracking link so you can monitor the delivery progress.

Delivery Time:

  • Slovakia: Usually 3 to 5 business days.
  • EU countries (Czech Republic, Hungary, Poland, Austria, and others): Usually 5 to 10 business days, depending on the country of delivery.

Payment Methods:

We offer several secure payment methods so you can choose the one that suits you best:

  • Card Payment (Visa, MasterCard, Maestro): You can make a payment directly through our secure payment gateway.
  • PayPal: A secure payment method via your PayPal account.
  • Bank Transfer: If you prefer payment by bank transfer, we will send you an invoice with the necessary details for our bank account after you complete your order.
  • Cash on Delivery: This payment method is available only for customers in Slovakia. Payment is made upon delivery by the courier.

Payment Security:

All payments are processed through secure payment gateways that protect your personal and payment information.